Program Objective: To promote the idea that each member plays a key role in the success of a dental practice and to help understand team, dentist and patient expectations.

• Expectations of working together: Dentist and team roles

• Understanding what to give and what to expect with your team: Rules of conduct

• Different personality types and how they can work together

• Patient expectations: Better communication to increase case acceptance

• How to keep your head in the game and bring your best

About LeeAnn Shipowick

LeeAnn Shipowick is a motivator of people who excels in creating enthusiasm for dentistry. Her areas of expertise in dentistry include team communication, increasing case acceptance and creating income powerhouses in the dental hygiene departments.

In addition to practice coaching and consulting, LeeAnn lectures internationally as well as across North America. LeeAnn graduated from Loma Linda University with a Bachelor of Science degree in Dental Hygiene with a Speech Communications emphasis. She began her career in private practice and community health as a dental hygienist and practice business manager. LeeAnn has also worked in public dental health, using her design and PR skills to create interactive presentations for schools. She also worked as the administrator of a large dental practice for many years in addition to consulting with other dental clinics to increase revenue and build their patient base.

LeeAnn is the author of many dental practice management articles for trade publications and is currently working on her first book for the dental practice