Upcoming events

  • No upcoming events

Featured members

Log in

Follow us
Log in

Attend an Event

  • Home
  • Business of Dentistry Series - Business Operations, Efficiency, and Practice Metrics for Dentists

Business of Dentistry Series - Business Operations, Efficiency, and Practice Metrics for Dentists

  • 29 Feb 2024
  • 5:30 PM - 9:00 PM
  • Hyatt Place Mississauga Centre, 5787 Hurontario St


The registration is closed on February 28th at 7 pm

Business of Dentistry Series - Business Operations, Efficiency, and Practice Metrics for Dentists - Thursday, February 29, 2024

Category 3 - 3 CE Points

Speaker:  Dr. Ihab Kodsi

Location: Hyatt Place Toronto/ Mississauga Centre - 5787 Hurontario St, Mississauga, ON L4Z 2H7 - Parking is Free

Free for the HPDA Members
Guest of HPDA Member - $99 + HST
Non-members welcome for $149 +HST


5:30 - 6:30 pm Registration and Dinner

6:30 - 8:30 pm Lecture

8:30 - 9:00 pm HPDA updates

Course Description:

In the ever-changing landscape of dentistry, success goes beyond clinical expertise. To build a thriving dental practice, dentists must also possess a deep understanding of business operations, efficiency, and practice metrics. This lecture aims to equip dentists with the necessary knowledge and tools to streamline their practices, improve operational efficiency, and track performance through essential Key Performance Indicators (KPIs).

This lecture is tailored for dentists, dental practice owners, and dental professionals involved in practice management. Whether you are looking to establish a new practice or optimize an existing one, this lecture provides valuable insights to take your dental practice to the next level of success.

Learning Objectives:

Understanding Business Operations: Explore the fundamental principles of successful dental practice management, encompassing financial planning, resource allocation, and organizational structure. Participants will grasp the significance of aligning business objectives with patient care to achieve long-term success.

Identifying Inefficiencies: Learn to identify common bottlenecks and inefficiencies in dental practice workflows. Discover strategies to minimize wastage of time, resources, and efforts, leading to enhanced productivity and a smoother patient experience.

Effective Practice Metrics: Understand the importance of data-driven decision-making in dental practices. Explore a range of key performance indicators (KPIs) relevant to dentistry, such as patient retention, treatment case acceptance rates, overhead costs, and revenue per chair hour.

Measuring and Analyzing KPIs: Learn how to collect, measure, and interpret KPI data accurately. Utilize practical tools and software to simplify the tracking process and gain valuable insights into the practice's strengths and areas for improvement.

Strategies for Improvement: Explore actionable strategies and best practices to optimize the identified KPIs. Understand how setting achievable goals and implementing changes can lead to a more efficient and profitable dental practice.

Patient Experience and Efficiency: Discover how enhancing the patient experience positively impacts practice efficiency. Explore communication techniques and patient-focused approaches that improve patient satisfaction and retention.

Technology Integration: Understand the role of technology in improving business operations and efficiency. Explore various software solutions, automation tools, and digital platforms that can streamline administrative tasks and simplify workflow management.

Team Collaboration: Recognize the significance of a cohesive and well-trained dental team in achieving operational excellence. Learn how to foster a positive work culture and empower team members to contribute to the practice's success.

Speaker Biography:

Dr. Kodsi is an oral and maxillofacial surgeon with extensive training and experience. He completed his Honours Bachelor of Science in Biological Sciences at the University of Toronto and earned his Doctor of Dental Surgery degree with distinction from Western University. Dr. Kodsi furthered his education with a one-year hospital-based dental residency program at the University of British Columbia, gaining advanced training in various aspects of dentistry, including conscious sedation.

With a focus on oral surgery, Dr. Kodsi practiced as a general practitioner in the Greater Toronto Area before pursuing a full-scope specialty training program in oral & maxillofacial surgery at McGill University. This comprehensive program covered a wide range of specialties, including dentoalveolar surgery, implant surgery, orthognathic surgery, maxillofacial oncology and reconstruction, maxillofacial trauma and anesthesia.

Following his return to the Greater Toronto Area, Dr. Kodsi became a partner in one of the largest oral surgery groups in the country, CVOS Oral Surgery. Inspired by the notion of continuous improvement and maintaining relevance in a quickly evolving dental landscape, Dr. Kodsi completed a rigorous Executive MBA program at Western University's Ivey Business School.

Dr. Kodsi is a certified provider of Advanced Cardiac Life Support, Pediatric Advanced Life Support and all levels of anesthesia including deep sedation and general anesthesia. He is a fellow of the Royal College of Dentists of Canada, maintains a specialty license with the Royal College of Dental Surgeons of Ontario, and is a clinical instructor at the University of Toronto’s Faculty of Dentistry. He holds an active staff position at Trillium Health Partners and Halton Healthcare. He is a member of the Canadian Dental Association, the Ontario Dental Association, the Halton-Peel Dental Association, the Canadian Association of Oral & Maxillofacial Surgeons, the Ontario Society of Oral & Maxillofacial Surgeons, and the ITI International Team for Implantology.

Please note: at this evening event we will be having a silent auction! All proceeds will go to support Food Banks of Mississauga, the charity that HPDA is supporting this year. If you have items to donate to the silent auction please get in touch with Larisa - info@hpda.ca

Premier Sponsor       

Event Sponsors



HPDA Line Officers

President Dr. James Tonogai
Vice PresidentDr. Terinder (Ruby) Chahal
Past PresidentDr. William Rodriguez
Treasurer Dr. Paul Andrews
Secretary Dr. Duri Hafiz

Contact Information

Phone 416-307-2448
Toll-Free 1-855-791-7934
Email info@hpda.ca
Management Bond Executive Offices
Larisa Pomula

Mailing Address    

1370 Don Mills Road, Unit 300
Toronto, Ontario
M3B 3N7

Copyright © 2023 Halton-Peel Dental Assocation.

Powered by Wild Apricot Membership Software