Business of Dentistry Series- From Chaos to Flow: Streamlining Your Office - Thursday, January 14, 2027

Category 3 - 3 CE Points

Speaker:  Jackie Joachim

Location: Hyatt Place Toronto/ Mississauga Centre - 5787 Hurontario St, Mississauga, ON L4Z 2H7

Parking is Free

Agenda:

5:30 - 6:30 pm Registration and Dinner

6:30 - 6:45 pm Welcome and Announcements

6:45 - 9:00  pm Lecture 

9:00 - 9:15 pm Q&A 

Learning Objectives:

Understanding Business Operations: Explore the fundamental principles of successful dental practice management, encompassing financial planning, resource allocation, and organizational structure. Participants will grasp the significance of aligning business objectives with patient care to achieve long-term success.

Identifying Inefficiencies: Learn to identify common bottlenecks and inefficiencies in dental practice workflows. Discover strategies to minimize wastage of time, resources, and efforts, leading to enhanced productivity and a smoother patient experience.

Effective Practice Metrics: Understand the importance of data-driven decision-making in dental practices. Explore a range of key performance indicators (KPIs) relevant to dentistry, such as patient retention, treatment case acceptance rates, overhead costs, and revenue per chair hour.

Strategies for Improvement: Explore actionable strategies and best practices to optimize the identified KPIs. Understand how setting achievable goals and implementing changes can lead to a more efficient and profitable dental practice.

Patient Experience and Efficiency: Discover how enhancing the patient experience positively impacts practice efficiency. Explore communication techniques and patient-focused approaches that improve patient satisfaction and retention.

Team Collaboration: Recognize the significance of a cohesive and well-trained dental team in achieving operational excellence. Learn how to foster a positive work culture and empower team members to contribute to the practice's success.

Presenter Bio: 

 Jackie Joachim is one of Canada’s most respected authorities on practice valuation, growth, and transition planning. With 35 years of experience in the dental industry, Jackie has successfully become the country’s leading female broker in practice sales, helping many owners understand, build, and realize the value of their office. Over the past 13 years, Jackie has played a significant role in directly helping practice values increase for owners across the country. Jackie has personally been involved in over 10,000 practice appraisals coast to coast, bringing an unparalleled perspective on what drives value, attracts buyers and creates successful exits. Known for her practical insights, market experience, exceptional negotiation skills and engaging presentation style, Jackie helps dentists think strategically about growth, ensuring practice owners understand, maximize, and realize the worth of their offices. Jackie’s passion is helping practice owners create value, navigate important transitions with confidence, and achieve successful outcomes on their terms.

Free for the HPDA Members

Non-members welcome for $199

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